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    <title>Digitalmash Journal</title>
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    <dc:creator>rob@digitalmash.com</dc:creator>
    <dc:rights>Copyright 2010</dc:rights>
    <dc:date>2010-08-02T13:40:26+00:00</dc:date>
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    <item>
      <title>An empty cup</title>
      <link>http://digitalmash.com/journal/articles/an-empty-cup</link>
      <guid>http://digitalmash.com/journal/articles/an-empty-cup</guid>
      <description><![CDATA[Why sitting with uncertainty can be a fruitful pastime.	<p>In early 2000, I got my first big break. I got the chance to be paid for the skills I&#8217;d been learning (and teaching myself) over the previous year or so. I remember this period as one of the most exciting and scary times in my working life. </p>

	<p>What made it so scary was that I had no idea how I was going to achieve what was asked of me for the project. How could I? I&#8217;d never done anything. In this particular job, I wasn&#8217;t able to let my current abilities (or lack thereof) dictate what I was going to do. All I had was a blind faith I could learn what I needed to and one way or another everything was going to work out. I was flying by the seat of my pants.</p>

	<p>Ten years on, I guess I&#8217;m more experienced (whatever that means), but actually not all that much has changed. I&#8217;m <em>still</em> making it up as I go.  Often I process a brief with the same initial blankness as I did back in 2000. </p>

	<p>So what then <em>have</em> I learned over the last 10 years? Simply, I know a little more about my strengths and weaknesses, and have a stronger sense of what&#8217;s possible. I&#8217;m an optimist.</p>

	<h4>Have faith</h4>

	<p>Uncertainty sucks. It&#8217;s not a fun feeling â€” especially when it&#8217;s someone else&#8217;s faith in you that&#8217;s on the line. Deadlines, of course, compound this sinking feeling, but remember: not knowing right away is a sign that you&#8217;re giving this problem the consideration it deserves. </p>

	<p>Being open is hard work. Routine is comforting, trying new things is annoying. But it&#8217;s what separates the good designers from the hacks. I&#8217;ll bet most of your design heroes have no idea how they&#8217;re going to solve a brief on first glance. That&#8217;s the very reason they&#8217;re able to amaze us time and time again. What makes a good problem-solver isn&#8217;t a recipe book of prior solutions and secret formulae. Experience helps us learn about ourselves and what&#8217;s possible, but if you&#8217;re designing well, you&#8217;re striving to break new ground for yourself. </p>

	<p>So in that first client meeting when your main job is to listen intently, do just that. Be empty. Fight the urge to think in terms of preexisting solutions just to avoid not knowing. It&#8217;s true that when you get good at hammering, every problem starts to look like a nail. Indulge your client with a truly open and uncertain mind. Embrace that uneasy feeling because the panic will pass. After all, one way or another, everything is going to work out.</p>ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-08-02T12:40:26+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>How I learned to become a failure</title>
      <link>http://digitalmash.com/journal/articles/how-i-learned-to-become-a-failure</link>
      <guid>http://digitalmash.com/journal/articles/how-i-learned-to-become-a-failure</guid>
      <description><![CDATA[Why failing early and often is a surefire path to success.	<p>When I was a freelance designer, I&#8217;d do all sorts of things to make life hard for myself. One of the worst was the &#8216;design magician&#8217; routine. </p>

	<p>I&#8217;d land a client, have a few meetings, build up my own brief, and once I felt I had enough information, I&#8217;d disappear for a few weeks to go in search of rabbits from my hat. &#8220;Leave it with me&#8221;, I&#8217;d say heroically. &#8220;I&#8217;ll return soon with your solution&#8221;.</p>

	<p>Now this type of situation worked pretty well â€” most of the time. I&#8217;d pride myself on listening very carefully to what people wanted. Iterations were seldom and small, and clients were generally very impressed with the concepts and how they&#8217;d <em>somehow</em> miraculously come into being. </p>

	<blockquote>
		<p>Being a good designer isn&#8217;t having all the answers â€” especially not right away. Unless you&#8217;re <em>really</em> good, that&#8217;s called being a hack.</p>
	</blockquote>

	<p>But looking back on it, this was no way to work. And when you mix this style of work with high-profile clients, trying to hit homeruns on a first swing is a recipe for disaster. It was also a sure way to develop a creative block. The pressure I&#8217;d unnecessarily place on myself to produce a perfect solution inside my own little bubble was often crippling. Worst of all, it was probably avoidable, if only I&#8217;d established a different type of working relationship.</p>

	<h5>Big failures suck, small failures rule</h5>

	<p>As designers, what we need more than anything is an environment where it&#8217;s safe to try things out. This happens when everyone accepts that things often need to be wrong before they can be right â€” failure (and I use this term in the broad sense) is a necessary and valuable stage in the journey to a solution. After all, there is a hidden success built into every failure. When you&#8217;re not emotionally attached to your work, ideas that aren&#8217;t quite right shouldn&#8217;t upset you â€” they&#8217;re simply <em>feedback on the path to imminent success</em>. So when we fail early and often, we learn faster, we understand the &#8216;game&#8217; of what we&#8217;re doing quicker and we adapt.</p>

	<p>I watched a great video the other day that touches on this point. &#8216;The Marshmallow Challenge&#8217; shows how kindergarten children are able to outperform adults in problem-solving through the power of trial and error prototyping. </p>

 <br />


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	<p class="caption">Tom Wujec and &#8216;The Marshmallow Challenge&#8217;.</p>

	<p>In a design setting, it&#8217;s sometimes difficult to foster an environment that is open to early failure. Firstly, you need to make sure your client understands you&#8217;re not simply there to impress them all the time. Sometimes giving up the magician routine is tough. But being a good designer isn&#8217;t having all the answers â€” especially not right away. Unless you&#8217;re <em>really</em> good, that&#8217;s called being a hack. Being a good designer is having a spirit of exploration and being ok with the reality that things may not always end up how you planned.</p>

	<h5><em>You too</em> can be a failure</h5>

	<blockquote>
		<p>&#8220;People always ask, &#8216;What is your greatest failure?&#8217; I always have the same answer â€“ We&#8217;re working on it right now, it&#8217;s gonna be awesome!&#8221;<br />
<span class="name">Jim Coudal</span><br />
<span class="caption">Coudal Partners</span></p>
	</blockquote>

	<p>To give yourself more space to fail, try breaking down your process into smaller steps that happen more often. This takes the risk out of design exploration. Instead of having a meeting then delivering three rounds of polished concepts, try a few stages of prototyping before fully planning things out. The key is you get your hands dirty fast and iterate often. </p>

	<p>Of course, your client may not have the time to be responding to your new iterations every five minutes. My disclaimer here is that you use your own judgment. Every client has different expectations for how things should happen. Still, in my experience, clients rarely complain about receiving too much attention. </p>

	<p>At the very least, when it&#8217;s time to deliver some concepts, send through some first takes as soon as you can. Preface them with an explanation that they&#8217;re &#8216;directional&#8217; (because they are). While the client may be surprised they&#8217;re seeing <em>anything</em> at this stage, feedback on this early work is often twice as valuable as the original brief ever was. And if you&#8217;re like me, you&#8217;ll find these early concepts come easier because they don&#8217;t carry the weight of expectation that &#8216;final solution&#8217; or even &#8216;round 1&#8217; concepts do. Hang up the top hat and cape. After all, you&#8217;re a simple designer. </p>

	<p>Happy fails.</p>ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-05-24T03:04:22+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>Designisnowhere</title>
      <link>http://digitalmash.com/journal/articles/designisnowhere</link>
      <guid>http://digitalmash.com/journal/articles/designisnowhere</guid>
      <description><![CDATA[Now read it again.	<p>Last night I was watching Michael Caine on Letterman. He was talking about how to be a good actor. Caine explained, the viewer needs to be thinking: &#8220;I wonder what&#8217;s going to happen next to Johnny Smith&#8230;&#8221; not &#8220;Michael Caine is such a good actor in this movie isn&#8217;t he..? His character Johnny Smith is so complex!&#8221; If he&#8217;s noticed for his good acting <em>during</em> the film, Caine considers his performance a failure.</p>

	<p>Like actors, when designers have done their job well, we tend not to notice it. The best design isn&#8217;t actually there. But of course it is. We take it for granted â€” it seems elementary and obvious, as if it&#8217;s always been like that â€” how could it be anything else? That&#8217;s because it&#8217;s been stripped to its essential purpose. </p>

	<h4>Where&#8217;s the design? All I see is a chair.</h4>

	<p>Interfaces and experiences I encounter everyday from my coffee cup to my computer, the desk it sits on, to the chair <em>I</em>  sit on are all underdesigned. I know this because I rarely pay them any mind at all â€” except, of course, on the rare occasions when they don&#8217;t work how I&#8217;d like.</p>

	<p>It&#8217;s unfortunate that failures in a design tend to be more noticed consciously than successes. That&#8217;s because when something&#8217;s succeeding, good designers don&#8217;t want you to notice the thought that&#8217;s gone into making it. Like Michael Caine&#8217;s performance, you should be immersed in the <em>experience</em>, not its delivery. Whether it&#8217;s to communicate a message or facilitate an action, design should never get in the way of itself.</p>

	<blockquote>
		<p>&#8220;When things are going well in a design, we don&#8217;t pay attention to them. We only pay attention to things that bother us. It&#8217;s like an air conditioner in a conference room. Nobody ever interrupts our meetings to tell us how comfortable the temperature is. They don&#8217;t even notice.&#8221;<br />
<span class="name">Jared Spool</span><br />
<span class="caption">UX designer</span></p>
	</blockquote>

	<p>It takes a touch of humility from Michael Caine to realise his purpose is better served when he keeps himself out of his performance. Likewise, when we design without trying to give our skills the limelight, we risk them going unnoticed, but perhaps we do our job better. </p>

	<h4>Underdesign</h4>

	<p>This week <a href="http://flavors.me" title="Flavors.me">Flavors.me</a> is finally rolling out its <a href="http://flavorsdesign.tumblr.com/post/574160452/presenting-grid-layout" title="Introducing the Grid Layout">latest feature</a>, the &#8216;Grid&#8217; layout, which I had a hand in designing, but is due largely the ongoing work of <a href="http://flavors.me/jackzerby" title="Jack on Flavors">Jack Zerby</a>. Jack is one of the most underrated designers I know. He&#8217;s also one of the few designers I&#8217;ve worked with who really understands the value in underdesigning things. </p>

	<p>This philosophy is certainly reflected in <a href="http://flavors.me" title="Flavors.me">Flavors.me</a>. After all, its whole purpose is to put its <em>users</em> center-stage. Still, that doesn&#8217;t mean there&#8217;s not an underlying system at work behind the scenes looking after everything from spacing to line-heights, font-sizes and floats. Hours and hours have been spent developing a system, in which, <em>hopefully</em> it&#8217;s kind of hard to make something ugly. The design is there. But while they&#8217;re creating their own page, most people will hopefully never notice it.</p>

	<p>So how do you make sure your design doesn&#8217;t get in the way of itself? </p>

	<h5>Work from the inside out</h5>

	<p>Textures, treatments, colours and typefaces get most of the attention in graphic design. Of course they&#8217;re important, but they&#8217;re irrelevant if the underlying concept, content and structure isn&#8217;t well conceived. <em>This</em> is the design. The rest is just execution. Worry about the cake before the icing. Try to always work from the purpose and let it inform the rest. </p>

	<h5>Avoid decoration.</h5>

	<p>Design is a <em>means</em> to an end, not an end in itself. It&#8217;s a path to a destination. Adding flowers by the roadside won&#8217;t make this path more direct. Decoration is <em>over</em>-design.</p>

	<p>Anything that&#8217;s not vital to the purpose of the design should probably not be there. That&#8217;s not to say your design should be bland and bare-bones. Where you draw the line on what stays depends on your style, the job and the audience. My suggestion â€” be ruthless. </p>

	<h5>Know when to stop</h5>

	<p>Underdesigning means avoiding embellishments and fluff. This often happens when we over-think and overwork. Whether it&#8217;s an ad that needs to communicate or an interface that needs to facilitate, be clear on the thing(s) you&#8217;re trying to do. Audit the design against these objectives. If it ticks all the boxes, stop adding things and start taking things away. </p>ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-05-10T11:10:40+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>The Junior &amp;amp; The Art Director</title>
      <link>http://digitalmash.com/journal/articles/the-junior-and-the-art-director</link>
      <guid>http://digitalmash.com/journal/articles/the-junior-and-the-art-director</guid>
      <description><![CDATA[A tale of two characters.	<p>Have you ever watched yourself as you <em>create</em> something? </p>

	<p>It&#8217;s a strange thing to observe. As content emerges there&#8217;s engagement, focus, optimism and excitement. Following swiftly is a pause. There&#8217;s then a detachment, assessment and reality-check. The head pulls back and tilts. Another pause. Finally, there&#8217;s a re-engagement and the process starts again. </p>

	<p>It&#8217;s as if there are two different people taking turns in the process. One is doing the manual labour and coming up with new material. The other, supervising, suggesting changes and making sure everything ends up as it should. </p>

	<p>If you&#8217;re a designer, it&#8217;s likely these two personas occupy your working &#8216;self&#8217; in a big way. And without a balanced contribution from each one, the work you produce will suffer.</p>

	<h4>Herman&#8217;s Head</h4>

	<p>The traditional design studio is set up in a way where there is a clear division of labour. Generally speaking, the more senior the creative, the less &#8216;hands-on&#8217; work they&#8217;ll do. Conversely, those who are less experienced (let&#8217;s call them juniors) are charged with creating the bulk of the content which makes up the work of an agency. </p>

	<blockquote>
		<p>Creativity is a little like &#8216;the force&#8217;. It really depends on how it&#8217;s guided as to whether it turns out to be good or bad. </p>
	</blockquote>

	<p>Juniors produce work that&#8217;s often directed and critiqued. Failure is expected, and often encouraged. The junior is raw in the sense that they don&#8217;t always have a clear vision that&#8217;s completely relevant to the brief, so often their efforts show promise, but are slightly off the mark. But to their credit, they&#8217;re not afraid to roll up their sleeves and get their hands dirty. They experiment with new ideas, no matter how crazy. </p>

	<p>Above the junior designers, looking over their shoulder is the art director. They guide the process and make sure it stays on course, questioning &#8216;does that <em>work</em>?&#8217; at every turn. They&#8217;re visionaries who survey the work, red pen in hand, crushing the whims of their juniors â€” the gatekeepers who ensure that only the best work survives.</p>

	<p>The junior represents the creative side of the design process: naive, wide-eyed and unfiltered. The art directors, the seasoned analytical side &#8211; one which always remembers the brief, approaching it with a pragmatic, sobering and solution-based mind. They have an ability to shape &#8216;nice ideas&#8217; into concrete, usable concepts.</p>

	<h4>Balance</h4>

	<p>Inside the mind of every good designer is a balanced mix of the Junior and the Art Director. And despite their opposition to one another, these two personas rely heavily on each other to do their job effectively. Without the junior&#8217;s optimism and fresh ideas, the art director would actually get very little done â€” like a sculptor without a lump of clay. Conversely, without guidance and direction, the junior is unable to harness their talent towards a specific goal or brief. The work may get done, but without a critical appraisal, it&#8217;s often misguided or worse, completely irrelevant.</p>

	<h4>Why they&#8217;re important</h4>

	<p>The reason these two mindsets are important to consider is that when there&#8217;s an imbalance of either, it&#8217;s nearly impossible to be an effective designer. Despite what people say, creativity on its own isn&#8217;t nearly enough. Give me a dash of critical detachment over pure creativity any day. Creativity is a little like &#8216;the force&#8217;. It really depends on how it&#8217;s guided as to whether it turns out to be good or bad. </p>

	<p>Likewise, when the junior calls in sick, we suffer what people term &#8216;creative block&#8217;. The process is no longer &#8220;<em>trial</em> and error&#8221;, it&#8217;s just &#8220;&#8230;and error.&#8221; Our cynical art director <em>knows</em> the work isn&#8217;t good, but until we can switch out of this stiflingly critical mindset, the junior has no space to try new ideas. </p>

	<p>Good designers are able to switch between these opposing states constantly, seamlessly and (most of the time) at will. When ideas emerge, it&#8217;s as though these processes are happening at the same time. But of course, if they were, nothing would actually ever get done. </p>

	<p>When you&#8217;re struggling with a design, try to observe if one mindset is dominating the process. Learn to utilise each to their potential and not let them sabotage one another. When things are working as they should, like a good design studio, the junior and art director will bounce ideas back and forth with mutual respect and a common goal. </p>

 <img src="http://digitalmash.com/uploads//heath_portrait.jpg" alt="" />

	<p class="caption"><em>&#8216;Heath&#8217;</em>, Vincent Fantauzzo, (2008).</p>

ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-04-26T11:52:08+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>A Case for Space</title>
      <link>http://digitalmash.com/journal/articles/a-case-for-space</link>
      <guid>http://digitalmash.com/journal/articles/a-case-for-space</guid>
      <description><![CDATA[Why you should say less, more often.	<p>Seeing shifts in design standards proliferate around the web is a bit like watching a herd of wilder-beast crossing alligator-infested waters. There are a few brave front-runners, but when the herd moves, itâ€™s a veritable stampede where everyone feels they&#8217;re enjoying safety in numbers. </p>

	<p>Somewhere in the last 2 years, the majority of web designers decided it was safe to start designing for 1024&#215;768 as a baseline screen resolution. Designers everywhere embraced this extra space wholeheartedly. And why not? Suddenly we had a little more room to do things. Almost too much room â€” like moving into a large house and not having enough furniture to fill it. What to do with all this free space?</p>

	<p>And like an awkward pause in a conversation&#8230;</p>

<br />

<br />


	<p>&#8230;we filled it.</p>

	<p>The thing is, that while our canvas has grown, many fundamental elements that fill a page haven&#8217;t. After all, our eyes are the same size. Generally speaking, text didn&#8217;t suddenly get larger. And consequently optimal line widths (and thus columns) remain more or less the same too. </p>

	<blockquote>
		<p>People fill space because they&#8217;re scared of  it. They treat empty space like an awkward pause in a conversation that should be filled as soon as possible with smalltalk.</p>
	</blockquote>

	<p>So the space was simply filled with additional content â€” sidebars, twitter feeds, rss buttons and flickr sets, archives and adverts. Weâ€™ve columnized and monetized. We indulged our clients (who, let&#8217;s face it, almost always want at least three times too much content on any given page). With more horizontal space there&#8217;s a lot more content nuzzled in side-by-side. Information now comes thicker and faster and is processed in a less linear way.</p>

	<p>Great!</p>

	<p>Well, not exactly. After all, with more screen, there&#8217;s now more information being communicated on it at once. Understandably people want to use those precious pixels and squeeze every useable space they can out of a layout.</p>

	<p>But as page design has evolved to deliver information in a &#8216;broadband&#8217; format, I wonder whether <em>we</em> have evolved as quickly as the content we consume. I certainly don&#8217;t read books quicker than I did 5 years ago. How is it that we&#8217;re suddenly able to process more &#8216;stuff&#8217; at once? </p>

	<p>I&#8217;d argue we&#8217;ve actually adapted by learning to scan content without necessarily absorbing any more of it than we used to. What&#8217;s interesting about this idea is that if we have a finite amount of mental bandwidth to take information in (which isn&#8217;t such a radical assumption), then there&#8217;s a threshold, beyond which, communication is inversely effective. Another way of putting it â€” visually, there comes a point when the more messages you fill your page with, the less each item is worth. The more you say, the less people hear.</p>

	<h4>Spend it wisely</h4>

	<p>Whether you know it or not, you&#8217;re designing on a visual budget. How much you&#8217;ve got to play with depends on the nature of your content and your audience. Always ask yourself, &#8220;how much attention span do I have left to spend?&#8221; Don&#8217;t get greedy and try to fit more in. <strong>You&#8217;re almost always on a tighter visual budget than you&#8217;d think.</strong> </p>

	<p>To truly communicate one or maybe a handful of messages requires an investment of space. Good web designers are stock brokers of screen space. Their awareness of this hidden exchange is inextricably linked to their skill in visual communication. They should have a very clear idea of the hierarchy of information well before starting and be able to distribute the right amount of visual attention to the right messages. </p>

	<h4>Make it connect</h4>

	<p>When a user visits your site for 5-10 seconds and takes away from it at least one of the messages you&#8217;d like them to, it&#8217;s probably doing its job. These messages aren&#8217;t necessarily just words, they&#8217;re images, a mood, an impression. If you connect with the viewer with the right combination of <em>clear</em>, <em>uncluttered</em> information, you can chalk that up as a win. If they then choose to buy something or sign up to something based on this information, great! Jackpot.</p>

	<p>This isn&#8217;t necessarily about just bumping up text size, or using bright colours. Sometimes it&#8217;s as simple as saying more by saying less. Visual affluence happens through spending space wisely. </p>

 <img src="http://digitalmash.com/uploads//apple.png" alt="" />

	<p class="caption">I <em>think</em> they&#8217;re trying to tell us something. Apple&#8217;s homepage is an extreme case in point.</p>

	<p>There are many things to think about when trying to improve the currency of your messages, but here are three key things to remember.  </p>

	<h5>1. Keep it brief</h5>

	<p>Stick with only the things you <em>really</em> need. A handful of messages is all you&#8217;ll ever get through. You owe it to your client to explain why no one cares about their mission statement on the homepage. Ask why an element should be there, not why it shouldn&#8217;t. Everything you add is diluting what you&#8217;re trying to say. </p>

	<p>Currently when a website is &#8216;optimised&#8217; for mobile, iPhone and now, iPad, it&#8217;s slimmed down to its bare-bones â€” the essence of what makes it <em>it</em>. In these formats space is particularly valuable because there&#8217;s less of it. Normally these &#8216;lite&#8217; formats are afterthoughts. We should be designing backwards from these formats, not the other way round. </p>

	<h5>2. Layer your messages </h5>

	<p>Budget your space based on your pages&#8217; goals and priorities. Even though the content may not be linear, per se, visual hierarchy is the best way of making content digestible in the order you want. If every part is playing at the same volume, you don&#8217;t have music, you have noise. </p>

	<h5>3. Be comfortable</h5>

	<p>When you try hard, you die hard. People fill space because they&#8217;re scared of it. They treat empty space like an awkward pause in a conversation that should be filled as soon as possible with smalltalk. When you have a conversation with someone who has no problem with silence, they will invariably appear more confident, and seemingly speak with more conviction. Let your messages be slow and clear.</p>ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-04-12T13:23:04+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>Crappy club for jerks</title>
      <link>http://digitalmash.com/journal/articles/crappy-club-for-jerks</link>
      <guid>http://digitalmash.com/journal/articles/crappy-club-for-jerks</guid>
      <description><![CDATA[Building fences online. The inevitable rise of the gated community. 	<p>Ever waited in a line outside a nightclub? </p>

	<p>Nah, me neither&#8230;ahem. But speaking hypothetically, supposing you had, I could only <em>imagine</em> the feeling might be a conflicted one. On one hand you like this place â€” of all the places you <em>could</em> go, you&#8217;ve chosen this one, and you&#8217;re willing to do things their way â€” waiting patiently on the street until they&#8217;re ready for you to come inside. </p>

	<p>But on the other hand, deep down this process makes you feel pretty unspecial. The place you&#8217;ve chosen certainly hasn&#8217;t <em>chosen</em> you. What&#8217;s worse is some people seem to be able to skip the queue and just walk right in. You feel there&#8217;s something inherently unfair about this arrangement. Part of you really wants to leave this queue; another part of you now wants to get in more than ever. </p>

	<p>I guess in a small way, this is a little how the &#8216;rest&#8217; of the design community must feel about sites like <a href="http://ffffound.com" title="FFFFound"><span class="caps">FFFF</span>ound</a> and <a href="http://dribbble.com" title="Dribbble">Dribbble</a>.  This type of exclusion can seem quite out of place on the Open Web. Provided you can get access to it, one thing the Internet always proposed to be, more or less, is egalitarian. Traditionally, once they&#8217;re out of Beta, most sites are falling over themselves to have you. You&#8217;re a valued IP address just like everyone else. You get access, they get another member. <span class="caps">WIN</span>-<span class="caps">WIN</span>.</p>

	<p><span class="caps">FFFF</span>ound and Dribbble represent two recent examples of a new and slightly different model of online community â€” one that chooses its members rather than its members simply choosing it. Unlike traditional online communities, they&#8217;re not overly concerned with numbers. Both sites derive their value from the <em>quality</em> of their membership. And while quality is always a good thing, it comes at a price. </p>

	<h4>Sides</h4>

	<p>Generally speaking, when you build fences between groups of people, it&#8217;s hard to foster an overall feeling of connectedness. This is especially true when those on one side of the fence enjoy privileges that those on the other side don&#8217;t. The fence&#8217;s placement punctuates a division that already exists in the community that makes members with less clout feel as though they&#8217;re meant to be listening, not speaking â€” taking notes and learning from <em>us</em>. Following.</p>

	<p>Let&#8217;s be honest â€” the online design community is cliquey enough. As more red-corded rope is erected, communities are increasingly being split into in-groups and out-groups, players and spectators, content creators and content consumers. Somehow it just doesn&#8217;t seem to be in the spirit of things. It&#8217;s not open, it&#8217;s not inclusive and it&#8217;s not even necessarily meritocratic.</p>

	<p>But that&#8217;s entirely the point. </p>

	<blockquote>
		<p>&#8220;I don&#8217;t care to belong to a club that accepts people like me as members.&#8221; <br />
<span class="name">Goucho Marx</span><br />
<span class="caption">Non-Dribbbler</span></p>
	</blockquote>

	<p>Invitation-based sites like Dribbble and <span class="caps">FFFF</span>ound aren&#8217;t about being &#8216;fair&#8217;â€” they&#8217;re about being good. Everything that makes them appealing is inextricably linked to their very particular user-bases. In fact, the high concentration of good content has members scratching their heads at the pureness of something that&#8217;s web-based. We&#8217;re so used to filtering, buffering and wading through the noise of the <em>open</em> web that for members, this type of intimate like-minded community is a revelation. In Dribbble&#8217;s case, members might also agree there&#8217;s an unusual level of openness and camaraderie shared amongst its members that&#8217;s not nearly as common outside it. It will certainly be interesting to see how it changes when the <a href="http://blog.dribbble.com/post/481645875/dribbble-is-about-to-tip-off" title="Dribbble is about to tip off">windows are installed</a>.</p>

	<p>And as much as some people might have a problem with closed communities, there&#8217;s no way and no reason to fix them. Polarising people is part of the rub â€” a Catch-22, that&#8217;s unavoidable. What makes it seemingly unfair for those not admitted is the very thing that makes it appealing to those who are. If it wasn&#8217;t exclusionary, it would cease to <em>be</em> at all.</p>

	<h4>So now what?</h4>

	<p>So what can be done to avoid this feeling of unjust exclusion for those on the outside looking in? Well, very little. One recommendation is to be a little more transparent about closed membership systems. To create a feeling of fairness, it&#8217;s important to have a meritocratic system for admitting members that&#8217;s based more on <em>what</em> one knows rather than whom.*</p>

	<p>Ultimately, there&#8217;s no way to avoid people waiting in that queue outside, hoping to eventually see what it&#8217;s like on the other side. It&#8217;s one of those unavoidable awkward social glitches where someone will always feel left out despite the creators&#8217; best intentions â€” a sign that social media is closing that gap further between life online and off. In any case, the success of the model is pretty clear. You only need to look at Dribbble and <span class="caps">FFFF</span>ound to know there&#8217;ll be more gated communities popping up online. And of course, should you come across a spare invite to any of them, <strong>email me immediately</strong>. </p>

 <span class="caption">* Fair&#8217;s fair, <span class="caps">FFFF</span>ound. If you&#8217;re going to feature all my work, give me a frickin&#8217; invite.</span>ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-04-05T12:11:49+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>Boxed In</title>
      <link>http://digitalmash.com/journal/articles/designing-in-the-browser</link>
      <guid>http://digitalmash.com/journal/articles/designing-in-the-browser</guid>
      <description><![CDATA[Why designing in the browser may be holding you back.	<p>Let&#8217;s get one thing straight â€” I&#8217;m a huge believer in the relative and subjective nature of &#8216;best practice&#8217;. In creative(ish) fields like web design, one&#8217;s individuality should be considered an asset. So when it comes to the question of workflow and methodology, if you find a way that works best for you, always and unequivocally â€” <em>it&#8217;s the right way</em>. </p>

	<p>There&#8217;s been a lot of chatter across the interwebs lately about &#8216;designing in the browser&#8217;. Its <a href="http://24ways.org/2009/make-your-mockup-in-markup" title="Make Your Mockup in Markup">basic premise</a> is a removal of the middle step in a traditional workflow of website creation. To be crude: <em>Content &gt; Brain &gt; Photoshop &gt; Browser</em> becomes <em>Content &gt; Brain &gt; Browser</em>. </p>

	<p>Sounds liberating, doesn&#8217;t it? That&#8217;s because it is! At least, on the level of our reliance on cumbersome software, tool panels, channels and layers. However on another level â€” one that&#8217;s concerned with the link between our imagination and its realisation â€” perhaps it&#8217;s not that liberating at all.</p>

	<p>I&#8217;ve read the arguments for and against, and both have really valid points. I frequently work directly in the browser and <em>for some things</em> it&#8217;s a much more efficient way to go.</p>

	<blockquote>
		<p>I&#8217;d rather have a design that&#8217;s challenging to build than a build that&#8217;s challenging to design.</p>
	</blockquote>

	<p>But before you throw away your copy of Creative Suite, it&#8217;s worth considering that directly using the browser to design websites may affect your process in a couple of ways that might not be immediately obvious.</p>

	<h4>Interface</h4>

	<p>Speed, or perhaps a better word, responsiveness is really important when you design anything. The importance of realtime feedback is something that can&#8217;t be downplayed. The people at Adobe know this, and that&#8217;s why wherever possible, changes you make in Photoshop are shown as they&#8217;re happening â€” with tactile controls rather than simply changing numbers. This responsiveness lowers the investment in change. It helps foster experimentation and trial and error. </p>

	<p>This disconnect between process and result is something Jack Zerby calls <a href="http://flavorsdesign.tumblr.com/post/357544399/doing-it-live" title="Doing it live">friction</a> and it&#8217;s something we&#8217;ve tried to reduce as much as possible with Flavors.me for the reasons above.</p>

	<p>When this process is lengthened by even a few milliseconds, it can stifle that mad scientist who works &#8216;on the fly&#8217;. It&#8217;s not always possible to be calculating with ideas â€” they&#8217;re here and then they&#8217;re gone. Sometimes they need to be trialed immediately.</p>

	<p>When this rush of inspiration occurs, the fallout is often pretty messy. When it strikes in Photoshop, I rarely label layers or worry about layer groupings. Often I&#8217;ll cut corners to see the idea realised while it&#8217;s fresh. In this state, I&#8217;m more concerned with what I&#8217;m looking at than how I get there. </p>

	<p>When we move this process to the browser, for me, it&#8217;s the code that bears the brunt of this haste. When something doesn&#8217;t render how I&#8217;d like, I find a hacky solution that makes it look as I want as soon as possible. That&#8217;s because in this formative stage, the value isn&#8217;t in what you&#8217;re typing, but in what you&#8217;re seeing when you click &#8216;refresh&#8217; in your browser window. Ultimately, this results in quite a bit of work in rewriting the <span class="caps">CSS</span> to fit the now-apparent design. If we can start writing <span class="caps">CSS</span> knowing where we&#8217;re going, the &#8216;Cascading&#8217; nature of the stylesheet is better realised.</p>

	<h4>Boxed in</h4>

	<p>Perhaps most important in shortening the chasm between our minds and our designs is maintaining a certain degree of freedom. Currently the new-found wonders of HTML5 and CSS3 have us bedazzled. Rounded corners, shadows, gradients â€” it&#8217;s fabulous.</p>

	<p>But let&#8217;s not forget. The browser is a box. </p>

	<p>It&#8217;s a box that is ruled by compromise. Knowing the tricks to elegantly execute our Photoshop creations across different browsers forms a large part of what makes a good web designer. The creativity and ingenuity to work around the limitations of the browser is part of the fun. Rather than meet these compromises right away, I&#8217;d rather have a design that&#8217;s challenging to build than a build that&#8217;s challenging to design. </p>

	<p>Even with the new treatments and effects available in CSS3, if we don&#8217;t think beyond it and outside it, how can we ever break new ground? Many of these new features and effects may not have even been included in CSS3 had they not become standard fare on the web through image-based sprites and other clever sleights of hand.</p>

	<p>Having the means to design free of the limitations of the browser is important. While you need to keep these limitations in the back of your mind, they shouldn&#8217;t dictate your vision. It&#8217;s understandable that some people have a problem designing websites in Photoshop (I do too), but abandoning it for the browser might not be the solution. Whatever tools you use, having a seemingly open ceiling on where you can take things is key. I strongly advocate testing things in the browser as soon as possible, but only as a means of keeping you on track. Like always, as you squeeze into that box, it will quickly sober you up like a cold fish to the face.</p>ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-03-25T19:35:16+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>Zero for hire</title>
      <link>http://digitalmash.com/journal/articles/zero-for-hire</link>
      <guid>http://digitalmash.com/journal/articles/zero-for-hire</guid>
      <description><![CDATA[If you've come here looking for a guy pulling a ribbony-swirl of work, he's no longer working here.	<p>There&#8217;s no denying it â€” change is exciting.</p>

	<p>Back in late 2008, I launched the <a href="http://digitalmash.com/work#digitalmash" title="Digitalmash Ver 4">last version</a> of this site (before this one), as an established freelance designer hoping to get a little more exposure and expand my client base in a few new directions. </p>

	<p>The response has been overwhelmingly positive. Since that time, Digitalmash.com v.4 has had over 2 million visitors, and has lead to many opportunities and some awesome projects. The latest of which has me on a mission for world domination with my <a href="http://hiidef.com" title="HiiDef Inc.">HiiDef Inc.</a> dot-comrades. </p>

	<h4>Shifting focus</h4>

	<blockquote>
		<p>Digitalmash.com has finally taken on a shape that better reflects my personal design tastes.</p>
	</blockquote>

	<p>So with a move away from freelance work, I guess you could say this site&#8217;s objectives have shifted a little too. Thus, Digitalmash.com has finally taken on a shape that better reflects my personal design tastes. (I also hope the more minimalist style will mean I&#8217;ll be getting fewer emails telling me how my site&#8217;s been ripped).</p>

	<p>Along with putting the site on a visual &#8216;diet&#8217; I&#8217;ve also taken a more minimalist approach to its content. The work section is slimmed right down and the contact and client areas have disappeared. Perhaps most the notable change is the loss of a comments section in the journal. Why? Well these days the stream of comments following a post seem to feel more like random noise than any sort of dialogue. I mean, when was the last time you read <em>all</em> the prior comments before posting your own? If people have something they want to say, they can get at me on <a href="http://twitter.com/digitalmash" title="Rob on Twitter">twitter</a>, <a href="mailto:rob@digitalmash.com" title="Email Rob">write</a> to me or, even better, drop all their &#8216;mind-grapes&#8217; with a response on their own blog. Don&#8217;t get the wrong idea â€” I want to hear from you!</p>

	<p>So there you have it. Hope you like the change. I know I&#8217;ve said this before, but I really plan on being more consistent with writing in the journal. I&#8217;ve slimmed down the process of writing too (thanks partly to an upgrade to Expression Engine 2), so it should be even easier to bash out articles when I&#8217;ve got the time.</p>

	<p>Anyhoo, enjoy the new site. Let me know what you think.</p>

	<p>Over and out.</p>ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-03-07T03:10:53+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>HiiDef Inc. Identity</title>
      <link>http://digitalmash.com/journal/articles/hiidef-inc-identity</link>
      <guid>http://digitalmash.com/journal/articles/hiidef-inc-identity</guid>
      <description><![CDATA[Any designer will tell you the hardest job you'll ever do is to design for yourself.	<p>Even though I&#8217;ve been a part of HiiDef Inc. for a while now, there&#8217;s only recently been a need to put a &#8216;face&#8217; to the name.</p>

	<h4>Challenge</h4>

	<p>There were a few things that made this job tricky.</p>

	<h5>It&#8217;s got to be broad</h5>

	<p>HiiDef is a web product incubator that&#8217;s really hard to put into a single box. Because it&#8217;s a parent brand, not only does it need to reflect the company, but it needs to compliment the products we put out. </p>

	<h5>It&#8217;s got to be relevant</h5>

	<blockquote>
		<p>&#8220;&#8230;the brand doesn&#8217;t make the company. It&#8217;s the other way around.&#8221;</p>
	</blockquote>

	<p>Well, I say relevant, but the name &#8216;HiiDef&#8217; is inherited from one of Jonathan and David&#8217;s (founders) earlier businesses. So beyond the idea of something being &#8216;high definition&#8217; there wasn&#8217;t too much of a connection.The new identity had to stay married to this name but also fit with the current company, which meant being simple, bold and flexible.</p>

	<h5>It&#8217;s just the beginning</h5>

	<p>Let&#8217;s get one thing straight: the brand doesn&#8217;t make the company. It&#8217;s the other way around. Still, whatever meaning we place on the branding, we wanted to be as excited about it as we are about our future. </p>

	<h4>Solution</h4>

	<p>So to start, I came up with some rough directional concepts that were intentionally pretty different. The hope was this would allow us to narrow a path from which I could start to refine things.</p>

 <img src="http://digitalmash.com/uploads/hiidef_01.gif" alt="" />

	<p class="caption">Some of the broad directional concepts for Round 1</p>

	<p>While the guys were excited with where we were going in round one, we all agreed that maybe we should have a look at a second round of ideas. Most of the concepts followed the most obvious &#8216;high definition&#8217; angle. I also liked the idea of keeping the two &#8216;i&#8217;s lower case, as they reminded me of the two founders (and brothers) Jonathan and David.</p>

 <img src="http://digitalmash.com/uploads/hiidef_02.gif" alt="" />

	<p class="caption">Some concepts from Round 2</p>

	<p>One concept, however that turned out to be most popular from the second round batch was an abstract &#8216;H&#8217; and &#8216;D&#8217; formed through circles in a square. We were actually very close to deciding on this one, but I wasn&#8217;t happy. As a web company, I wanted something that could be shrunk to a 16&#215;16 favicon and survive.</p>

 <img src="http://digitalmash.com/uploads/hiidef_09.gif" alt="" />

	<p class="caption">Even though this logo itself was quite generic, this sort of treatment was worth exploring.</p>

	<h5>One, but many</h5>

	<p>Another direction that I liked from the second round of ideas used a very basic rounded rectangle shape and used changing backgrounds to give it more than one look. I know <span class="caps">AOL</span> (oh sorry, Aol.) had recently done <a href="http://www.nytimes.com/2009/11/23/business/media/23adcol.html?_r=1" title="NY Times on AOL identity">something similar</a>, and we were all conscious of not going down <em>that</em> path. What I liked about this approach was that it ticked two of the boxes straight away â€” what&#8217;s broader than a logo that&#8217;s always changing? Similarly, it gave us a lot of room for changing direction and keeping things fresh.</p>

 <img src="http://digitalmash.com/uploads/hiidef_11.jpg" alt="" />

	<p class="caption">Some applications with the final logo. I&#8217;ve continued with the many-but-one treatment for the HiiDef Inc. website.</p>

 <img src="http://digitalmash.com/uploads/hiidef_12.jpg" alt="" />

	<p class="caption">And we&#8217;re done.</p>

	<p>So the solution (it must seem obvious at this point) lay in combining these two ideas â€” a shape using the &#8216;H&#8217; and &#8216;D&#8217; in a form with enough symmetry and simplicity to be styled in many different ways. And unlike every other concept that I&#8217;d sent through for feedback, this seemed to get everyone mutually excited.	<br />
You can see it in all its glory on the newly designed <a href="http://hiidef.com" title="HiiDef Inc. website">HiiDef Inc. website</a>. </p>

	<p>Signing off. Over and out.			</p>

ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-03-05T05:54:44+00:00</dc:date>
      <author>Rob Morris</author>
    </item>

    <item>
      <title>A New Page (&amp;amp; Year)</title>
      <link>http://digitalmash.com/journal/articles/a-new-page-year</link>
      <guid>http://digitalmash.com/journal/articles/a-new-page-year</guid>
      <description><![CDATA[You may have noticed â€” itâ€™s been pretty quiet round these parts.	<p>There&#8217;s good reason for that. I&#8217;ve been extra busy.</p>

	<p>Firstly, I&#8217;m getting ahead of myself. Happy 2010! It&#8217;s a year that seems to have a lot of people excited for better things. I have to admit I&#8217;m also pretty pumped. For me, this next year will represent a pretty big change work-wise.</p>

	<h4>Goodbye freelancing</h4>

	<p>So I&#8217;ve shut up shop and become what the Japanese like to call a &#8216;salary man&#8217;. Well, not exactly. In early 2008 I started working with Jonathan and David Marcus on a &#8216;little shoe project&#8217; which eventually turned into <a href="http://superkix.com" title="Superkix">Superkix.com</a>.</p>

	<p>Since then, we&#8217;d been throwing round the idea of working together exclusively, and late last year we decided to go for it. After all, they were my favourite clients by a mile.</p>

	<p>This is a big change. Even though the actual work is much the same, the situation of dealing with a dozen or so clients (essentially bosses) on a handful of simultaneous projects is very different from working on a single large project. As a product designer I&#8217;m working alongside former Design Director at <a href="http://vimeo.com" title="Vimeo">Vimeo</a>, the one and only <a href="http://jackzerby.com" title="Jack Zerby">Jack Zerby</a>. Jack&#8217;s an <span class="caps">OCD</span> designer with mad skills. He&#8217;s also the mastermind behind the interface on HiiDef&#8217;s other recently launched product, <a href="http://flavors.me" title="Flavors.me">Flavors.me</a>.</p>

	<h4>The Future</h4>

	<p>So what does this means for Digitalmash.com? I&#8217;ll probably be slimming things down here and focusing on journal section a lot more. Well that&#8217;s the plan, anyway. We&#8217;ve got some massive plans over the next year at HiiDef Inc. with Superkix, Flavors and also Goodsie, so stay tuned!</p>

	<p>To learn a little more about HiiDef Inc., you can check out our <a href="http://hiidef.com" title="HiiDef Inc. website">new site</a>.</p>

 <img src="http://digitalmash.com/uploads/bigchange.jpg" alt="" /> ÑYou should follow me on Twitter <a href="http://twitter.com/digitalmash" title="Rob on Twitter">here</a>.]]></description>
      <dc:date>2010-01-06T00:19:01+00:00</dc:date>
      <author>Rob Morris</author>
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